with any purchase from CoolGardenStuff.com is 100% guaranteed for THIRTY
(30) days. If for any reason you are not satisfied with your purchase you can
return it to us for a full refund not including shipping costs.
Please email us at Returns@CoolGardenStuff.com
for specific instructions before returning a product.
Please include your
Order #, Name
and Information regarding the product you are returning
All orders must be returned in their original
no sales can be made outside of U.S.A at this time.
shipping method is UPS
Mail or FedEx ground depending
on which will service the order most efficiently. Our orders generally ship
within 1-2 business days of placing your order. Some of our suppliers may take
longer to ship, these have been noted along with the other product information.
As we deal with many smaller designers and manufacturers, it is not always possible
to expedite shipping which is why we do not offer it. Also because we do deal
with various suppliers, you may sometimes receive your order in separate boxes
on different days. This does not mean parts of your order are missing, it simply
means you have not yet received your entire order. For expedited shipping
requests, please email your request at
and we will try to honor your request. Regardless we will respond to your email
and let you know the status of your delivery date as well as any additional
charges that may be incurred.
Alaska, Hawaii and U.S. Territories please note: Should
additional charges apply to your order, you will be contacted prior to shipping
for authorization of these charges.
$100 = FREE SHIPPING *
Any order subtotal, (after
discounts and within the continental U.S.A.),
of $100 or more, gets free shipping.
Orders with subtotals less than $100 (within the continental U.S.A.)
will have a flat $12.95* shipping
and handling charge.
and those shipping to IL - sales tax is not included in the subtotal.**
Hawaii and U.S. Territories Customers please note:
Additional shipping charges will apply to your
you will be contacted prior to shipping for authorization of these charges.
making a Difference... MATTERS